Refund Policy

If you are not satisfied with your purchase please contact us, a refund is possible depending upon the circumstances.

Lost Shipment

Normal delivery lead times are 7 – 14 days, however during busy periods, deliveries can take longer. We will be happy to reship or issue a refund for lost order under the following conditions:
1. Address provided is correct.
2. At least 35 days has elapsed from the original shipping date.
3. Parcel are not held in customs.

When your shipment passes through customs, shipment can be held in for 3-21 days before informing the customer
If your order has not arrive please allow additional 7 days before contacting us, your shipment might been delayed or held in customs.

 

Canceled orders

Orders processed and ship within 24-48 hours if you cancel your order prior shipping we will issue a refund.

 

Returns

Due to the nature of the product we do not allow returns. If you are not happy with the products Please contact us and based on your specific case we will decided if to issue a refund/reship
Refund request must be within 65 day from your original purchase date. Refund request later then 65 days will not be refunded

If you have any additional question do not hesitate to contact us